Service Fees
This policy document is well in line with the regulatory requirements and the following terms serve as a module for our privacy practices.
What kind of information is required?
The information as required from our visitors are primarily meant for the purpose of provision of such services. It is upto our uses to decide on sharing their personal details with us. In case you choose to refrain from providing these details, we may not be able to render a particular service as requested.
We may ask for any of the following data about our customers:
- Personal identifiable information including name, telephone number, address, e-mail address, credit card information, IP addresses and banking information.
- Resources as accessed by you that may include Geo-location data, traffic data, weblogs and other communication information.
- Relevant information for providing any answer to your product or service query.
- Information given while filling a form on thetravelobuddy.com
How will we collect this information?
We may collect your personal information in these scenarios:
- While making a purchase or booking a service with us;
- While inquiring about a product;
- While providing any feedback;
- While participating in any of our online surveys;
- While registering for any notification for our products and festive offers;
- While communicating with our customer service department.
How is this information used?
- We may use the information for making proper arrangements to provide services and send notifications in an appropriate manner.
- We will be sending notification related to special offers.
- For analyzing the market trends and related demographic details to come up with convenient offers.
- Your information may be disclosed to the advertisers for our website. Kindly note here that no personal information would be used for this purpose and only aggregate strategical information would be shared with these parties.
- Third parties who support us may get some information with respect to customer services, credit card processing, etc.
- We might disclose your information to third parties who might acquire or attempt to acquire any of our assets or our website containing your personal information.
- We may also pass your information to other parties offering goods or services of your profound interest. In case you do not wish to pass on your information, then you may inform us about it in writing so that we may refrain from this practice.
Whether the information is secure?
Since your data information may be transferred to places outside the EEA for processing, managing and storage, your prior consent will be necessary before such transfer could be made. All necessary measures are kept in place to ensure that your data is kept safely.
Since internet cannot be completely secure, so we cannot guarantee that any transfer of information would be entirely secure. These details would be shared at your own risk. For your booking profile, you would be provided with certain information that should not be shared with anyone else.
What are Cookies meant for?
Cookies are meant for providing you with enhanced and effective services. These minute text files are used to store your basic computer information on web browsers. It involves data store on your device or browser, identifiers and various software for similar purposes.
Links of external websites
You will find numerous links to other associated website which are added as an option that you may choose to consider. We won’t be responsible for such websites since they might not be adhering to our privacy policy. We would recommend you to carefully go through their Privacy Policy and Terms of Usage if you want to continue using our website.
Our response to legal requests
We may share your information in response to a legal request, and where we may have fulfill a legal requirement.
Feedback and Suggestions
If you have any feedback or suggestion about any of our product or services, or about this policy document, you may share You can submit complaints and suggestions about any service you are not happy with.
Feel free to write to us. Our e-mail: support@thetravelobuddy.com
Policy Change
We reserve the right to amend or revise this privacy policy at any point of time without prior notice.